Benefit Navigator - Remote

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

**Ohio residents only**

About the Role

As a Benefit Navigator, you will be essential in guiding our members to effectively utilize their Sidecar Health benefits, ensuring they understand and navigate their policies, especially during complex health situations. You will conduct assessments, liaise between healthcare providers and the Sidecar Health team, and ensure adherence to HIPAA and other relevant protocols. In addition, you will facilitate team meetings, maintain comprehensive documentation, and actively participate in quality improvement initiatives for the Benefit Navigation team. 

What You'll Do 

• Provide members with education on effectively utilizing their Sidecar Health benefits in accordance with their specific policy
• Help members navigate their benefits when confronted with complicated health situations, aligning with the care and treatment recommended by their healthcare provider
• Conduct assessments of individual members, gathering pertinent information related to their conditions and concerns, and procures HIPAA authorizations when necessary
• Offer outreach on behalf of the member when needed, to ascertain the subsequent actions in the treatment plan, and good faith estimate with healthcare providers and external entities
• Establish and maintain a collaborative relationship with the team to review …